Frequently Asked Questions

1. Complete the online application and consent form

2. Upload your identity documents

3. Your police check will be emailed to you instantly once we receive the results*

FDCA police checks are $45.00* (GST included)

New FDC educators who are not yet FDCA members will receive a $15 discount on their first membership and insurance package purchased with FDCA.

Eligible FDCA members can obtain FDCA police checks for $37.50 (GST included)

Visa/MasterCard

One Commencement of identity document

1. full Australian birth certificate (not an extract or birth card)
2. current Australian passport (or within 2 years of expiry)
3. Australian visa current at time of entry to Australia as a resident or tourist
4. ImmiCard issued by Department of Home Affairs (previously the Department of Immigration and Border Protection) Immigration and Border Protection that enables the cardholder to prove their visa and/or migration status and enroll in services
5. certificate of identity issued by Foreign Affairs and Trade to refugees and non-Australian citizens for entry to Australia
6. document of identity issued by Foreign Affairs and Trade to Australian citizens or persons who have the nationality of a Commonwealth country for travel purposes
7. Australian Citizenship Certificate.

One primary use in the community document

1. current Australian drivers licence, learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed
2. Australian marriage certificate issued by a state or territory (church or celebrant-issued certificates are not accepted)
3. current passport issued by a country other than Australia with a valid entry stamp or visa
4. current proof of age or photo identity card issued by an Australian Government agency in the name of the applicant, with a signature and photo
5. current shooters or firearms licence showing a signature and photo (not minor or junior permit or licence)
6. for persons under 18 years of age with no other Primary Use in Community Documents, a current student identification card with a signature or photo.

Two secondary use in the community documents

1. certificate of identity issued by Foreign Affairs and Trade
2. document of identity issued by Foreign Affairs and Trade
3. convention travel document secondary (United Nations) issued by Foreign Affairs and Trade
4. foreign government issued documents (for example, drivers licence)
5. Medicare card
6. enrolment with the Australian Electoral Commission
7. security guard or crowd control photo licence
8. evidence of right to an Australian government benefit (Centrelink or Veterans’ Affairs)
9. consular photo identity card issued by Foreign Affairs and Trade
10. photo identity card issued to an officer by a police force
11. photo identity card issued by the Australian Defence Force
12. photo identity card issued by the Australian Government or a state or territory government
13. Aviation Security Identification Card
14. Maritime Security Identification card
15. credit reference check
16. Australian tertiary student photo identity document
17. Australian secondary student photo identity document
18. certified academic transcript from an Australian university
19. trusted referees report
20. bank card
21. credit card.
22. private health insurance card
23. rates assessment
24. tax assessment notice
25. bank statement
26. trade association card

The ACIC will match your name(s), gender and date of birth against a central database to find potential matches with people who have Police History Information. An immediate result of ‘No Disclosable Court Outcomes’ will be released to Family Day Care Australia Ltd if no matches are found.

If there is one or more potential matches found, a referral is sent to relevant police agencies for assessment. A potential match may be found if you or someone with similar details to yours is on the database. The relevant police agency will then manually process your check to determine if your details are a match or not. If the police determine that the referral is not a match, ‘No Disclosable Court Outcomes’ will be released.

If a match is confirmed, the police will assess the Police History Information to determine what details can be released, taking into account the category and purpose of the check and any relevant legislation and/or release policies. Results will indicate 'Disclosable Court Outcomes', listing the relevant details, which may include: charges; court convictions, including penalties and sentences; findings of guilt with no conviction; court appearances; good behaviour bonds or other court orders; matters awaiting court hearing; or traffic offences.

Please also refer to the below diagram

If you believe your Police Check results are incorrect you can contact FDCA Police Checks by clicking here and completing the enquiry form. Once we receive your enquiry we will send you a dispute form to complete and return.

Please refer to the below diagram of how disputes are handled

The majority (around 70 percent of all checks submitted) are completed in real-time and results returned to you within minutes. Up to 30 percent may be referred to one or more police agencies and can take longer than 10 business days to be returned, because of the check’s complexity. We will notify you by email immediately once your check has been completed.

Your Police Check will be emailed to your nominated email address as soon as it has been completed. Hard copy certificates are also available to purchase and will be sent to the mailing address selected in the application process.

Yes, through the application process you can select to have the results of your Police Check emailed to someone else. This may be your future employer or registered Service.

Results are securely kept for no longer than 14 months. If you require a check after this time you will need to complete a new application.